01
Discovery
Which software you use, how the day runs, and where trips go quiet. Price before anyone logs in.
Available for new projects
WE RUN YOUR
DISPATCH
Dispatchers on the software you already use. Route Genie, MediRoute and Swvl. We don’t sell a dispatch system. We work the one you have.
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Is this you?
The trips are waiting. Nobody is on the desk.
sound familiar?
- 01Trips sit unassigned because nobody is watching the screen
- 02Will-call returns pile up while the clinic is already done
- 03One dispatcher is out and the whole morning slips
- 04Standing orders get rebuilt by hand every day
- 05Drivers call in because the next trip was never sent
- 06The notes billing needs are still missing at the end of the shift
the good news?
THAT’S THE BIT
I FIX.
I put a dispatcher on the software you already use, then I keep the shift covered. Unassigned trips and will-calls get worked so the board doesn’t go quiet when one person is out.
Scroll to fly through the work
Our services
This is our thing
People on your dispatch software. We have run boards in Route Genie, MediRoute and Swvl. You keep the system. We cover the desk.
How it works
Four steps. Then someone is on the board.
02
Access
A login to your Route Genie, MediRoute or Swvl account, and the rules for who can take which trip.
03
First shift
A dispatcher works your board beside you. You see the trips move before the handoff is full.
04
Every day
Unassigned trips, will-calls and the end-of-shift note. The software stays yours.
Either way
What the desk covers.
We don’t install software. The work below happens inside the system you already pay for.
Pricing
Clear plans, no surprises
Hourly
$9
per hour
A dispatcher on your board for the hours you actually need.
- Works in your software
- Trip assign and status updates
- Will-call returns
- Notes left on the shift
- Billed for the hours used
One dispatcher
Most popular$1,500
per month
One dispatcher on your software, weekdays, so the board is not a side job.
- One dispatcher
- Route Genie, MediRoute or Swvl
- Standing orders and same-day trips
- Will-call and no-shows
- End-of-day handoff
Desk team
$3,500
per month
Four dispatchers and a scheduler. The day is covered, not balanced on one person.
- 4 dispatchers
- 1 scheduler for the next day’s board
- Coverage across the shift
- Will-call and overflow trips
- One lead you talk to
Desks we’ve run
scroll for the next one01 / 03
Testimonials
Apparently,they like the work.
“I stopped rebuilding the morning sheet. Standing orders are already on the board.”
Meet yourdispatch lead
I’m the person behind DigiTalk’s NEMT dispatch. Not a software product. A desk that logs into yours. Route Genie, MediRoute and Swvl are the systems we already know.
A trip should leave the screen with a driver, and the next shift should know what’s still open. That’s the job.
I’m a USA-based resident and I work with providers across time zones. Direct access. Me. Not a ticket queue.
digitalk.design
hello!
Questions, answered straight.
No. We work inside the software you already use. Route Genie, MediRoute and Swvl are the ones we have run.